We're here to help.

Here at Goodair, our mission is to improve lives through better breathing.

That's why we care just as much about how our customers feel after they buy Nosebuds, not just before. We're stoked you've decided to breathe better with Nosebuds, and we want to make sure you get the most out of them.

On this page you'll find helpful videos, common questions, some quick fixes, and most importantly, a direct line to the people behind the 'buds (aka us, the Goodair team) so you can contact us anytime. No question is too small.

How-to videos

Walking you through everything from unboxing to your daily routine using Nosebuds.

Getting the most out of your Nosebuds

A quick welcome before you start. If you're pregnant, have a respiratory condition, or any health concerns, check with your healthcare provider first.

What's inside the box

Your box includes Nosebuds and docking case, USB charging cable, a nosetips kit with multiple sizes, and your Quick Start Guide.

Finding your fit

Check the fit of your nosebuds. They should feel comfortable within your nose, creating a gentle seal without the potential of falling out during use.

To find the best fit for you, remove the silicone tips from the Nosebuds and replace with a provided alternative size.

Turning on

Press and hold the power symbol for one second to turn on. You'll hear a light hum as the rotors start spinning.

To turn off, hold again for 3 seconds until the hum stops.

Using your Nosebuds

With Nosebuds fitted and powered on, relax and breathe gently through your nose, mouth closed, from your belly.

Aim for two 10-minute sessions or one 20-minute session a day.

Charging Nosebuds

Make sure Nosebuds are switched off, place them in the case, and connect the USB cable to power.

A full charge takes about 90 minutes and gives up to 60 minutes of use.

Cleaning Nosebuds

Remove the silicone tips and wash them in warm, soapy water.

Rinse the Nosebuds themselves under running water (or give them a swish), then let everything air dry before your next use.

Wipe the case with a dry or slightly damp cloth only.

Common Questions

Here's more detail on getting the most from your Nosebuds, grouped so you can jump to what you need.

How Nosebuds work

The science behind the hum, plus what they're designed to help with.

Using Nosebuds

Here's what we recommend and what you can expect.

Charging & Care

A little care goes a long way.

Quick Fixes

Using Nosebuds is a new experience for most, here's a few common things users run into. A quick tweak is usually all it takes.

Contact Us

Still need a hand?

Reach out to us anytime, we’re always ready to assist you on your journey to better breathing. 

Goodair Support

Support hours

9am–5pm, Monday to Friday, NZT

Average response time

24-hours

Resolution rate

100% of all incoming enquiries resolved